Effective June 1, 2021
1. WHO WE ARE
2. HOW WE COLLECT INFORMATION ABOUT YOU
3. INFORMATION WE COLLECT AND HOW WE USE IT
4. DISCLOSURE OF YOUR INFORMATION
5. MARKETING AND ADVERTISING
6. SOCIAL MEDIA
7. CHAT ROOMS, FORUMS, AND MESSAGE BOARDS
9. DO NOT TRACK
10. STORAGE AND TRANSFER OF INFORMATION
13. OPTING OUT OF THE SALE OF PERSONAL INFORMATION ABOUT YOU
14. CANADA, EEA AND UK
19. SOUTH KOREA
22. LINKS TO THIRD PARTY WEBSITES
We are IMG Academy Parent, LLC, which includes IMG Academy, LLC, IMG Performance, LLC, DC711SPA, LLC, National 7v7 Football Association, LLC, Academy Hotel, LLC, IMG Academies Golf and Country Club, LLC, IMG Performance Holdings, LLC, and Reigning Champs LLC, and their affiliated entities ("we", "us", "our"). We are also part of Endeavor Operating Company, LLC and may share data (as described further below) with its affiliated entities (collectively, "Endeavor"). If you would like a full list of relevant entities, please submit an information request to the Privacy Team here
Like any company, we use a variety of third party businesses and partners to market and provide our Services to you. Some of those companies are part of Endeavor, and some are third parties that we partner with or support our operations so we can provide the best experience to you.
You may provide us with personal information in a number of ways, namely when you:
We work closely with our affiliates that are part of Endeavor to provide our Services, market to you and to provide a seamless service across different businesses. As such we receive from such affiliates, the following personal information such as name, email, phone number, address, sport or academic information (GPA, position, sport metrics, school/team affiliation), family information (parent /guardian), and coach.
We work closely with third parties and may receive personal information about you from them, such as: technology, customer support service partners, and other service providers (to seamlessly provide our services to you), fraud and cybersecurity companies (that protect our Services and information from fraud or other cyber threats) event registration companies and venue providers (that enable you to register for our events, academies, camps, etc., and host events and provide various marketing, advertising, customer support, and security services related to events), cookies and similar tracking technologies (information that is automatically collected when you visit our Sites), medical services partners (that assist in providing medical services (e.g. medications, allergies, emergency care, etc.), marketing, media and digital content partners (IP addresses and email addresses to market our products and services and create look alike audiences), partners and sponsors (who partner with us or sponsor our events), performance technology platforms (to enhance our service offering to you by providing performance statistics and analytics), ticketing providers (that provide services supporting our sale of tickets for our events), promotions companies (who assist in operating and managing promotions), reservation booking platforms (that enable you to book a reservation at our hotels or country club, and enable us to track your stay at our hotels, such as The Legacy Hotel or the IMG Academy Golf Club by providing your trip itinerary and information), advertising networks (such as Google/Bing), analytics providers, payment providers and processing companies (that process your purchases of our Services and fulfill your payments on our behalf, by providing us with your billing and purchase information), e-commerce platforms (that provide platforms enabling you to purchase our Services (e.g., merchandise, tickets to events, etc.) and fulfill your orders on our behalf) academic institutions, sports/athletics leagues, colleges and universities, conferences, and governing bodies (the institutions you may attend or are interested in attending, or that may be interested in recruiting you to attend their institution), recruiters (that seek your interest in our Services and provide your contact information to us), lead generation partners, (which provide us with your information if you are interested in receiving our Services or communicating with us), directly managed hotels and travel bookings (that enable us to facilitate your travel to/from our events, academies, camps, and clubs), third party data providers (that provide us with information regarding individuals interested in our services or the services of our affiliates), and certified testing centers (for purposes of assisting with standardized and college placement testing).
We may also receive and display personal information and content which is or you make publicly available on your social media account when you use social media logins for our Services or interact with any of our content (such as contests or when you post using one of our promoted hashtags). For more information see the "SOCIAL MEDIA" section below.
Some of our key partners, who we receive data from (and may share some data with, see "DISCLOSURE OF PERSONAL INFORMATION" section below) include:
If you are located in California, Nevada, the European Economic Area, the United Kingdom, Brazil, Mexico, India, Japan, South Korea or China, please also refer to the specific section below that is relevant to you.
We may also use personal information we have about you
We combine personal information we receive from other sources with personal information you give to us and personal information we collect about you. We use this combined information for the purposes set out above. We may use data that has been anonymized or aggregated without limitation in a lawful manner.
We do share personal information with Endeavor, third parties, and the other categories of partners as listed above. Some of these disclosures of personal information may be constitute a sale of personal information under some data privacy laws. Accordingly, we offer the option for you to opt out of the sale of personal information, as further set forth below.
We may also disclose personal information to third parties:
We use personal information, with your consent where required, to tailor our marketing and advertising efforts. To do this, we provide personal information to third party advertising networks (such as Google Doubleclick) and social media companies (such as Facebook). When we provide personal information to agencies, ad networks, and other parties for targeted advertising, we do not provide them with your name, financial information, or any sensitive information (such as a government ID or date of birth, if we have collected that). We use online identifiers such as email, cookie addresses, and device identifiers to help us provide targeted advertising to you and others like you. We may also use aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal information we have collected about you to enable us to display advertisements to target audiences.
To opt out of targeted advertising, you may use the following links provided by third parties that manage opt outs for some ad networks:
With your consent where required, we also add you to our mailing lists for email communications from us, our affiliates such as Endeavor, and our partners when you sign up for our mailing lists, apply, register, inquire about or participate in our school, camps, programs, competitions or events, make a reservation at our hotel or country club, purchase a ticket or our merchandise, or subscribe to our content online. If you provide us with your email address in order to receive communications, you can opt out at any time by using the unsubscribe links at the bottom of our emails.
With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.
With your consent, where required, we may send informational, transactional, and other service-related text messages to your mobile phone number. [You can opt out of receiving text messages to your mobile phone number by texting "STOP". Please note that opting out of receiving text messages may impact your use of the Services.
We may make chat rooms, forums, commenting and message boards available to you and other users using third party software. You are not required to provide any personal information when using these areas but you may choose to do so. If you post personal information online, it will be publicly available and you may receive unsolicited messages from other parties. By using the commenting features of the Site, you acknowledge that your user name and location information will be disclosed. We cannot ensure the security of any data you choose to make public in a chat room, forum, or message board. Also, we cannot ensure that parties who have access to such publicly available information will respect your privacy. Please exercise caution when deciding to disclose personal information in these areas. To request removal of personal information about you from any blog or community forum, please submit a request to delete personal information about you below with instructions regarding what you would like removed. In some cases, we may not be able to remove personal information about you, in which case we will let you know if we are unable to do so and why.
Some web browsers may transmit "do-not-track" signals to the websites with which the user communicates. Like many websites, our Sites are not currently able to respond to these "do-not-track" signals. To learn more about "do-not-track" signals, you can visit http://www.allaboutdnt.com/.
In the past 12 months, we collected, use, shared, and sold (as defined within the California Consumer Privacy Act ("CCPA")), the categories of personal information detailed in the chart above in the "INFORMATION WE COLLECT AND HOW WE USE IT" section. As also noted above, we sell personal information as that term is defined in the CCPA.
California residents have certain rights with respect to the personal information collected by businesses under the CCPA. If you are a California resident, you may exercise the following rights regarding personal information about you, subject to our ability to verify your request and certain other limitations:
In addition, California's "Shine the Light" law permits users of our Services, who are California residents to request certain personal information regarding our disclosure of personal information to third parties for their direct marketing purposes.
How to Exercise Your Rights. To exercise any of the above rights, please follow the instructions below:
If you have any other request you wish to submit to the Privacy Team, you may submit a general request here.
Verification Process and Required Information. All requests must be verified. Some requests, including receiving a copy of personal information about you or requests made by an agent claiming to be acting on your behalf, are subject to heightened requirements. If we cannot verify your identity based on the personal information provided, a request for a copy of personal information about you shall be treated as a request for information and if we cannot verify your identity, a request to delete personal information may be treated as a request to opt-out of the sale of personal information. Authorized Agent. You may designate an authorized agent to make a request on your behalf. An Authorized Agent must have written documentation of their authority to act on your behalf, such as a Power of Attorney.
Under Nevada law, you may direct a business that operates an internet website not to sell certain personal information a business has collected or will collect about you. Nevada residents who wish to exercise their right to opt-out of a sale under Nevada Revised Statutes Chapter 603A may submit a request by submitting the webform or calling 1-866-983-0571.
We share personal information about you with sponsors, vendors, Endeavor, technology partners, and third party advertising networks (as discussed above in the "INFORMATION WE COLLECT AND HOW WE USE IT" section). These transfers, which are used to provide you with certain Services and/or to more effectively provide you with personalized Services (including advertising), can be deemed a sale under some data privacy laws, including the California Consumer Privacy Act and Nevada law.
You may opt out of the sale of personal information about you by clicking on the Do Not Sell My Personal Information link on the appropriate Site or calling 1-866-983-0571. You will be asked to provide certain information to us in order to exercise this option so we can verify your identity and locate your records with us.
If you are a 13-16 years old, you may opt in to the sale of personal information, including by submitting a request through this webform.
Please note if do not provide us with certain information, we are unable to provide you with certain corresponding Services.
Depending on your location, certain laws apply to you and personal information about you, you have certain rights in relation to personal information about you:
You may also have the right, in certain circumstances, to object to our processing personal information about you. However, we may be entitled to continue processing it in line with applicable law. Where we rely on consent to process personal information about you, you have the right to withdraw this consent at any time.
These rights apply under and subject to applicable law and in many cases are limited by applicable law. For example, where fulfilling your request would adversely affect other individuals or our trade secrets or intellectual property or where there are overriding public interest reasons or where we are required by law to retain personal information about you. If you want to exercise any of these or other rights under applicable law, please contact us using the webform. We may require you to prove your identity with approved identification. We will respond to any requests to exercise your rights without undue delay and at least within one month (though this may be extended by a further two months in certain circumstances).
You may also have the right, where provided under applicable law, to ask us to stop processing personal information about you for direct marketing purposes. You can exercise this right by checking certain boxes on the forms we use to collect personal information about you or by clicking "unsubscribe" on the emails you receive.
We will retain personal information about you for as long as needed to provide you with services you have requested. We will retain and use personal information about you as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
If you have complaints about how we process personal information about you, please contact us using the webform and we will respond to your request as soon as possible. If you think we have infringed data protection laws, you can file a claim with (as applicable to where you are located) the Office of the Privacy Commissioner of Canada or provincial Privacy Commissioner, the UK Information Commissioner’s Office or the data protection supervisory authority in the European Union country in which you live or work.
If the Brazilian Data Protection Law (Law No. 13,709/2018 or "LGPD") applies to you and personal information about you, you have certain rights in relation such personal information:
We will respond to requests to exercise your access right without undue delay and within fifteen days, thought this may be extended as permitted in certain circumstances.
We will retain personal information about you for as long as needed to provide you with services you have requested. We will retain and use personal information about you as necessary to comply with our legal obligations and to resolve disputes.
If you want to exercise any of these or other rights under the LGPD, please contact us using the webform.
We may require you to prove your identity with approved identification to fulfill your request. We will respond to any request to exercise your rights within 20 days from the day we receive your request, and if your request is deemed valid, it will take effect within 15 days. These deadlines can be extended in extraordinary circumstances.
To exercise your rights, know more about your rights, as well as the applicable means, procedures, and requirements to exercise any of them, please contact us using the webform.
Age Restrictions. Children under the age of 18 may not use our Services, without providing parental/legal guardian consent.
Sensitive Personal Information. Under applicable law, Sensitive Personal Information is passwords, financial information such as bank account, credit card, debit card or other payment instrument details, biometric data, physical or mental health details, sex life or sexual orientation, and/or medical records or history, biometric, genetic and gender related information, caste or ethnicity, religious or political affiliations and similar information, excluding information available in the public domain, or accessible by exercise of statutory rights under Indian laws.
Withdrawal Of Consent. To the extent provided by applicable laws and regulations, you may withdraw any consent you previously provided to us for certain processing activities, and correct or update personal information about you by contacting our data protection officer at email@example.com or using the webform. Where consent is required to process personal information about you, if you do not consent to the processing or if you withdraw your consent, we may not be able to deliver the expected service. Your request to withdraw your consent shall not:
1. apply retrospectively, or
2. require deletion of records required for statutory purposes.
Minimum Age. Parental/legal guardian consent is required for children under the age of 20, you must obtain your parent’s or legal guardian’s consent to use our Services.
Information we collect and how we use it. The table above in the "INFORMATION WE COLLECT AND HOW WE USE IT" section applies mutatis mutandis to our collection and handling of personal information about you by:
1. replacing the names of columns "Business or commercial purposes for collection, use, and sharing personal information" and "Affiliates/Categories of third parties with whom personal information is shared for a commercial or business purpose" with "Purposes for collection, use, transfer and joint-use of personal information" and "Our group companies and the Joint-use Third Parties with whom personal information is jointly used", respectively; and
2. adding "transfer to third parties" as a purpose to each category in the "Purposes for collection, use, transfer and joint-use of personal information" column.
Joint-use Third Parties. We and third parties whose handling of personal information is reasonably regarded as equivalent to the handling of personal information by IMG Academy Parent, LLC ("Joint-use Third Parties") may jointly use, share, or process personal information about you, within our group companies (i.e., Endeavor) and with our Joint-use Third Parties (if any). Consent to a Sale of Personal Information. You consent to the sale of personal information about you to third parties by us based on your consent to the transfer of personal information about you to third parties. You may request us to cease the sale of personal information about you at any time via the webform.
Collection of Special Care-required Personal Information. The categories of personal information specified in above table may include "special care-required personal information" (i.e., sensitive information as detailed under applicable law), and you consent to the collection of such information.
Your Rights. You may request us to notify you about the purposes of, use of, to disclose, to make any correction to, to discontinue the use or provision of, and/or to delete any and all of personal data about you which is stored by us, to the extent provided by the Act on the Protection of Personal Information of Japan. When you wish to make such requests, please contact us at firstname.lastname@example.org or using the webform.
Items of Personal Information Processed. Please refer to the table under "INFORMATION WE COLLECT AND HOW WE USE IT" for the items of personal information processed by us.
Period of Retention and Processing of Personal Information. In principle, when the purposes of collection and use of personal information are achieved, we will destroy the personal information without undue delay. However, if any personal information is required to be retained under applicable law, such information will be retained for the period and purpose as prescribed by law.
Examples of retention prescribed by law are as follows:
Process and Method of Destruction of Personal Information. Personal information, which has fulfilled the purpose for which it was collected or used, and has reached the period of time during which personal information was to be processed, will be destroyed in an irreversible way, unless we are required to retain them for a longer period under applicable laws. Personal information stored in electronic files will be deleted in an irreversible way by using technical methods, and printed information will be destroyed by shredding or incinerating. Furthermore, measures will be taken to store by segregating the personal information which is required to be retained even after the expiration of the retention period or whose purpose of collection and use is fulfilled under applicable laws from other personal information.
Delegation of Processing of Personal Information. We delegate the processing of personal information as described below, and the delegatees may process personal information according to the purpose of the delegation:
Data Transfers to Overseas Country and Provision of Personal Information to Third Parties. We transfer Personal Information overseas to third parties as follows:
Rights of Data Subjects and Methods to Exercise Such Rights. You may exercise rights related to the protection of personal information by requesting access to, correction, deletion or suspension of processing of personal information about you, in writing or via email, fax, phone, etc. pursuant to applicable laws. You may also exercise these rights through your legal guardian or someone who has been authorized by you to exercise such rights. However, in this case, you must submit a power of attorney to us in accordance with applicable laws. Upon your request, we will take necessary measures without delay in accordance with applicable laws. You can also withdraw your consent or demand a suspension of the personal information processing at any time.
In accordance with the Personal Information Protection Act ("PIPA"), we may use or provide personal information within the scope of reasonably related to the initial purpose of the collection, in consideration of whether disadvantages have been caused to data subjects and whether necessary measures have been taken to secure such as encryption, etc. We will determine with due care whether to use or provide personal information in consideration of general circumstances including relevant laws and regulations such as the PIPA, purpose of use or provision of personal information, how personal information will be used or provided, items of personal information to be used or provided, matters to which data subjects provided consent or which were notified/disclosed to data subjects, impact on data subjects upon the use or provision, and measures taken to protect subject information. Specific considerations are as follows:
Data Protection Officer Name: Valerie Alou
Telephone Number: 1-866-983-0571
Age Restrictions. Children under the age of 18 may not use our Services, without providing parental/legal.
Sensitive Personal Information. Under applicable law, "sensitive personal information" means personal information the divulgence, illegal provision or misuse of which may endanger the bodily or property safety or may probably result in damage to personal reputation or bodily or mental injury or discrimination, which may be composed of data concerning race, religion, political position, personal property, personal health and physiological information, personal identity and network identifier data. Your sensitive personal information such as bank account, credit card, debit card or other payment instrument details, government IDs, browsing history, search history, performance data (including movement output, information about your wellbeing and sleep habits, heart rate information, height body composition, health assessment information, etc.), precise geolocation, dietary preferences, medical information (such as, COVID testing, an athlete’s medical history, or similar information), biometric data, and similar information may be collected by us.
Permissions. In order to provide related services, we need your authorization to open the following related permissions to collect related information. If you refuse to enable relevant permissions, you may not be able to obtain related functions or services.
Consent storage of personal information outside of China. By clicking "accept", you consent that personal information about you will be stored in countries or regions outside of China where we have databases or affiliates and, including to the United States.
Your Rights. You may exercise rights related to the protection of personal information about you:
If you wish to exercise such rights, you may direct your request to us using the contact details set out below, and we will reply to you within 15 working days from receipt of such inquiry.
We use a variety of administrative, physical, and technology solutions to protect your data from unauthorized access, loss, or misuse. Because there is always some risk in transmitting data over the internet and otherwise processing data, we cannot and do not guarantee or warrant the security of any data that you transmit on or through the Services or that we otherwise maintain.
Our Services, newsletters, email updates and other communications may, from time to time, contain links to and from the websites of others, including our partner networks, retail partners, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.